The team at McDonald’s Saddlery continues to work hard to ensure that we process and hand your orders over to Australia Post for delivery as quickly as we can, and we’re really proud that even in these crazy messed up times our warehouse and mailroom team is still meeting our promised dispatch timings;
- Regular Post orders received by noon* are sent that same business day (or next business day if you order on the weekend!);
- Express Post orders received by 3pm* are sent that same business day (or next business day if you order on the weekend!).
Unfortunately Australia Post is somewhat overwhelmed due to the impact of Covid-19 in NSW and Victoria and of course the unprecedented number of parcels that are currently being sent right across Australia.
If you need something urgently, please consider upgrading to Express Post. Express Post is experiencing delays, but is being prioritised by Australia Post over parcels being sent by regular post. If you are nearby to us (Bacchus Marsh, Vic), please talk to us about local delivery/collection options.
We ask that you please be patient with our team and also Australia Post as they work to clear the backlogs at their distribution centres. If you would like more information about the delays being experienced by Australia Post, you can find the latest updates here.
* Melbourne time (AEST)